Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Experience

1 year to less than 2 years

Responsibilities

Tasks

• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas

Experience and specialization

Computer and technology knowledge

• Microsoft Visio
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Database software
• Accounting software
• Desktop publishing software
• Human resources software
• MS Access
• MS Office
• Quick Books

Technical terminology

• Engineering
• Business

Area of specialization

• Correspondence
• Reports and records
• Invoices
• Charts, tables, graphs and diagrams

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large workload

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Reliability